Child and Family Wellbeing Case Manager (Alice Springs)

Job Title: Child and Family Wellbeing Case Manager (Alice Springs)
Contract Type: Permanent
Location: Auckland, New Zealand, Auckland, New Zealand
Industry: Social Work
Salary: AU$83000 - AU$95000 per annum + super + salary packaging
Start Date:
Reference: BBBH323159_1719805405
Contact Name: Family Services
Contact Email:
Job Published: Jul 01, 2024

Job Description

🌟 Join Tradewind, a Leading Community Service Provider: Tradewind offers you the chance to be part of a positive and passionate workplace, providing unique career opportunities through rewarding and meaningful work within the community. We support your career growth with extensive training, development opportunities, and exceptional benefits.


  • 📚 Extensive training and development opportunities
  • ⏰ Full-time, permanent contract
  • 💰 Generous remuneration with salary packaging and retention bonus
  • 🌴 5 weeks annual leave
  • ✈️ Relocation assistance provided, including 2+ weeks accommodation and travel
  • 🌍 Visa sponsorship available for eligible applicants in Australia after probation period

About the Role:

Tradewind is seeking experienced Case Managers for a unique working experience in Alice Springs and NPY Lands. The Child and Family Wellbeing Case Manager will provide client-centred, therapeutic, trauma-informed case management with families who are at risk of entering, or are already within, the child protection system. You will work with families and/or carers towards preservation or reunification goals, increasing their capacity to care for their children. This role requires frequent outreach to remote communities in NPY lands.

Key Duties:

  • 👨‍👩‍👧 Deliver end-to-end family-oriented, client-centred, and culturally appropriate case management.
  • 🏫 Provide or facilitate education, training, advocacy, community initiatives, and practical supports to families and carers that meet their needs and goals.
  • 👥 Work in a Malparara (together/side by side) partnership with an Anangu (Aboriginal) worker.
  • 🤝 Develop and maintain partnerships with relevant organisation staff such as Aboriginal Legal Services, Police Services, and Child Protection Departments Workers.
  • 📋 Administer and maintain accurate records, data collections, and reports as required by the funding.

Skills & Experience:

  • 🎓 A tertiary or diploma qualification in Social Work, Community Services, or a related field.
  • 🧩 Proven case management experience.
  • 🧠 Extensive knowledge and professional experience working with children and families, and trauma-informed practice.
  • 🌏 An understanding of the issues that affect the wellbeing of Aboriginal people in remote communities and an ability to work cross-culturally in partnership with Anangu staff.
  • 🏞️ Demonstrated ability to work in a remote community or setting where flexibility and extensive travel is required.


  • 🚗 A valid Driver's Licence
  • 🛡️ Working with Children Check
  • 👮‍♂️ Willingness to undergo a Police Check

How to apply:

Email your resume to the Family Services team at
For any queries regarding the position or application process, contact Heather Catterall on (03) 9081-0562


We welcome applications from people who reflect the diversity of the organisations we partner with, and the people they support. We encourage people of Aboriginal and Torres Strait Islander background and people with disability and lived experience to apply.

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