Job Description
Early Intervention Case Manager
Support individuals to keep their homes before crisis hits
Full-Time | Mon-Fri | Business Hours
Are you passionate about early intervention and preventing homelessness before it begins? We're looking for a confident, compassionate, and community-minded Case Manager for vital early intervention service that supports individuals and families at risk of losing their tenancy in either community housing or the private rental market.
About the role:
- Work outreach-style-you'll meet people where they're at, in the community or at home, building trust and rapport over time
- Manage a caseload supporting your clients stabilise and sustain their housing
- Complete strengths-based risk and needs assessments, and develop personalised support plans
- Advocate for tenants, connect them to specialist services, and work collaboratively to remove barriers to housing stability
- Help clients maintain tenancy agreements, meet landlord obligations, and prevent eviction
About you:
- Minimum Cert III in Community Services (or related field)
- Demonstrated experience in case management or outreach roles, particularly with at-risk individuals
- High emotional intelligence, professionalism, and the ability to work both independently and in a team
- Confidence working in public spaces, community housing settings, and private residences
- Current Driver's Licence and valid Blue Card (Working with Children Check)
- Passion for social justice and a commitment to dignity, empathy, and empowerment
About Us:
- Work that makes a real impact-help people stay in their homes and avoid homelessness
- Collaborative, mission-driven team that genuinely cares
- Stability: full-time, ongoing role with business hours
- Professional development and career growth with well known NFP
How to Apply:
Submit your resume and a short cover letter outlining your experience and why you're the right fit for this outreach-based role. Contact Melissa.Jacquier@twrecruitment.com.au for any queries.
