Job Description
The Intake and Assessment Practitioner will be responsible for initial contact, safety and needs assessment, client data entry and scheduling of initial appointments with the relevant program, supported on referrals and inclusive service planning and follow up as appropriate.
Key responsibilities include acting as a central point for referrals and service responses for external stakeholders, delivering intake and assessment services with safety and risk screening, and maintaining professional and confidential client records. The role involves reviewing and refining intake and assessment processes, staying updated on relevant legislation, and participating in meetings and supervision sessions. It also requires flexibility to work outside regular office hours as needed.
The position requires:
- A relevant degree in Social Work, Psychology, or Behavioural Sciences.
- Experience in client triage or intake services, with skills in risk assessment for issues like suicidal ideation, domestic violence, and child protection, and the ability to coordinate with other agencies for client safety.
- Strong interpersonal and communication skills for effective networking and collaboration to establish referral pathways.
- Knowledge of relevant legislation and service delivery models and the ability to operate within these frameworks.
- Excellent organisational, time management, and administrative skills, with proficiency in computer applications such as Word, Excel, and Publisher.
- A current open driver's licence and valid Working with Children Blue Card and Disability Worker Screening.
For access to position description and other questions, contact melissa.jacquier@twrecruitment.com.au
