Quality and Systems Manager

Job Title: Quality and Systems Manager
Contract Type: Permanent
Location: Preston
Industry: Social Work
Salary: AU$82360 - AU$86157 per annum + Annual bonus
Start Date: ASAP
Reference: BBBH317751_1659666413
Contact Name: Brisbane Team
Contact Email:
Job Published: Aug 05, 2022

Job Description

Quality & Systems Manager |

Our client is a leading not for profit organisation that provides individualised residential therapeutic care to children and young people in the ages of 10 and 17 who are unable to be placed in foster families or group residential homes.

The role:

  • The Quality and Systems Manager position is a dynamic role that supports the Operations team with quality of care and therapeutic approach. This role supports the local delivery of operational team excellence in the Melbourne region.

  • Conducting individual young people therapeutic reviews through Cornell's Therapeutic Crisis Intervention lens, with supporting understanding of Positive Behaviours Support Plans, purposeful programming and internal case clinic facilitation

  • Ensure licensing and organisation standards are met in the area they operate in, primarily through an internal audit process (e.g. reporting of Critical Information within required timeframes)

  • Coach staff as required in regards to meeting requirements for licensing standards


  • A demonstrated passion for excellence, quality care outcomes for children and young people in out of home care

  • Qualification relevant to the position are desirable in Human Services related industry and/or Quality/Business Management

  • Minimum 12 months' experience in a similar role required (background in Residential Care and Child Protection highly regarded)

  • Cornell's Therapeutic Crisis Intervention training is a key part of the role, with accredited training provide


  • Full-time, base annual salary in excess of $80k with career pathways to senior Quality & Systems roles at $99,084.

  • Annual bonus of $1000 after 12 months' continuous service, rising by $1000 each subsequent year, capped at $5000 for five or more years or service.

  • Six (6) weeks leave per year (plus 17.5% leave loading) accrued on a pro rata basis.

  • Salary packaging to increase your take-home pay

  • Flexible rosters to suit work and life balance

  • Access to in-house accredited training program and support to gain formal qualifications

  • Salary Sacrificing options Holiday leave

  • Internal reflective supervision and professional development

Please contact me for further information

Get similar jobs like these by email

By submitting your details you agree to our T&C's