Job Description
About the Role:
This specialist service provides dedicated support to Aboriginal women and children experiencing family violence. Operating a high-security refuge in northern Melbourne, the organisation offers a culturally safe, respectful, and healing environment for those seeking safety.
We are seeking an experienced leader to manage the day-to-day operations of the high-security refuge, ensuring the delivery of high-quality, trauma-informed, and culturally strong support for women and their families.
Why work with this service?
You'll be joining a values-driven, culturally strong organisation that is committed to creating safety, connection, and healing for Aboriginal women and children experiencing family violence. The work is deeply meaningful-every day you'll see the impact of your leadership in the lives of those accessing the refuge.
You'll be supported by a passionate, skilled team in a culturally safe workplace that values your professional growth and wellbeing, while offering the opportunity to contribute to genuine, long-lasting change in the community.
Key duties:
Oversee all aspects of refuge operations, ensuring properties are safe, secure, and welcoming.
Lead, mentor, and support a dedicated team of case managers and support staff.
Ensure service delivery aligns with organisational values, policies, and compliance standards, including MARAM, FVISS, and CISS frameworks.
Develop and monitor operational plans, budgets, and program improvements.
Represent the organisation in external networks, partnerships, and community forums.
Maintain a strong focus on cultural safety and healing-oriented practice.
To succeed, you will have:
Tertiary qualifications in social work, community services, or a related field.
- Must meet REC209
- Extensive Family Violence experience
Proven leadership and staff management experience in the family violence or community services sector.
A deep understanding of the experiences, needs, and cultural rights of Aboriginal women and children.
Sound knowledge of relevant frameworks, legislation, and compliance requirements.
Strong communication, advocacy, and relationship-building skills.
Why join us?
SCHADS Level 7 salary with generous salary packaging options.
Culturally safe and supportive workplace.
Opportunities for professional growth and leadership development.
Be part of a team creating real change for Aboriginal women and children.
How to apply
Please submit your application and if you have any questions feel free to reach out.
Aboriginal and/or Torres Strait Islander women are strongly encouraged to apply.
