Job Description
About Us
At EACH, our vision is for a healthy and inclusive community.
Founded on the vision that everyone is entitled to good health, we're one of the nation's leading health and community services providers, offering a broad range of services for over 40 years. Our services include Community Health, Mental Health, NDIS, Counselling, Support for Older Australians and Family Services.
About the role
We are looking for an enthusiastic, passionate, and reliable Administration Officer to join our Southwest Sydney team in this hybrid role for the next 12 months!
Based out of our Liverpool, NSW location, when on-site, you'll provide a warm welcome to our clients and admin support to our team, making a huge difference to our service. If you'd like to bring your customer service, reporting, and administrative skills to a role with purpose, you might be exactly the person we are looking for!
This Parental Leave cover position is available for 12 months, commencing in June 2022.
As an integral member of this close-knit team, you will:
- Support the Early Childhood Approach team (approximately 15 team members) with daily operations, inquiries, scheduling, data collection, and reporting,
- Be the welcoming face, both on-site and over the phone, for the Early Childhood Approach program, engaging with EACH clients, staff, and stakeholders, providing professional, friendly, and helpful assistance,
- Review program data, spot data trends, and provide actionable insights to the Regional Lead,
- Provide support with invoicing, credit card reconciliation, data entry, and preparation of program reports,
- Schedule travel arrangements (e.g. fleet, room, and playgroup bookings),
- Record and distribute clear and accurate meeting minutes, and
- Act as a Site Liasion, building relationships with relevant EACH departments (e.g. Purchasing, Maintenance, and IT), and ensuring our site complies with relevant policies regarding office safety,
About you
You're an experienced Administration Officer, qualified in business or office management, who enjoys variety in your day and working closely with service delivery professionals.
Skills, Knowledge, and Experience
- Proven experience working efficiently in a busy and complex environment,
- Exceptional customer service skills, both face to face and over the phone,
- Experience working with clients with complex needs,
- Ability to prioritise time-sensitive tasks effectively with great attention to detail,
- Exceptional digital technology skills, including proficiency in excel and client record management systems,
- Experience in processing invoices and credit card reconciliations,
- Ability to obtain the following checks before commencement:
- National Police Check (completed within 60 days of commencement),
- Working with Children Check, and
- NDIS Worker Screening Check.
Highly desirable
- Experience working within the Early Childhood, NDIS, or disability sector.
About our Early Childhood Approach Team
We are a close-knit team of committed allied health professionals, teachers, social workers, and educators working together for a common cause. We partner with the NDIS to support families and children with developmental delays and disabilities to access early intervention that will help them develop the skills they need to participate in everyday activities and be included in family and community life.
What we offer:
EACH is committed to developing our people. Here, you'll be supported to be your best.
What we provide:
- Work arrangements that flex to you
- Competitive salary based on qualifications and experience
- Engaging, inclusive, and supportive team
- Opportunities for internal career progression
- Generous Not-for-Profit Salary Packaging
- Professional support and supervision
- Opportunity to purchase additional leave
- Support through a comprehensive Employee Assistance Program
- Opportunities to continuously grow and develop.
Next steps
At EACH, we want all of our candidates to feel comfortable bringing their passion and individuality to the process. If this sounds like a role that excites you, we want to hear from you!
**Applications will be reviewed as they are received. Interviews may take place during the advertising period.***
