Job Description
Housing Case Manager - Immediate Housing Response Program
Part-Time or Full-Time | SCHADS Level 3 | Based in Kingaroy
Are you passionate about supporting people? Do you thrive in a fast-paced, client-focused role where every day is an opportunity to make a real difference?
We are currently seeking a Housing Support Worker to join a dedicated team delivering the Immediate Housing Response program. In this role, you'll be on the frontline assisting individuals and families in temporary crisis accommodation, helping them navigate their next steps toward long-term housing stability.
What You'll Be Doing
Supporting clients in temporary accommodation with respect, empathy, and practical assistance
Coordinating access to brokerage and support services to meet immediate needs
Assisting clients who are unable to be accommodated to stay engaged with support pathways
Helping clients navigate the housing system-including private rentals, social housing, and crisis options
Maintaining accurate and timely case notes and documentation
Working collaboratively with the Youth Outreach Officer and Team Leader to deliver holistic support
Engaging with local services and community networks to build pathways out of homelessness
Who We're Looking For
You are someone who:
Believes that housing is a human right
Thrives in dynamic, person-centred roles and knows how to build rapport quickly
Brings empathy, adaptability, and a problem-solving mindset to complex challenges
Has strong organisational and communication skills, and a genuine commitment to community service
What You'll Need
A qualification in community services, social work, or a related field
Experience working with vulnerable people
Familiarity with housing services, rental systems, or Centrelink processes (advantageous)
Current QLD Driver's Licence
First Aid and CPR certification
Blue Card (Working with Children) and NDIS Worker Screening Clearance (or willingness to obtain)
Why Join Us?
Make a meaningful impact every day by supporting individuals at critical moments
Be part of a values-driven, supportive team environment
Flexible work arrangements and ongoing professional development
Competitive salary under the SCHADS Level 3 Award
Apply today and help us build a future where everyone has a safe place to call home.
