Job Description
Housing & Homelessness Support Worker (Casual)
Pay: $48.31/hr + super (SCHADS Level 3.1) + salary packaging
Location: Kingaroy, QLD
Employment Type: Casual - approximately 15 hours per week
Tradewind Australia is partnering with a well known not for profit to recruit a capable and community-minded Housing Support Worker (Casual) to support their Housing & Homelessness programs in Kingaroy. This is a practical, client-facing role with a strong admin backbone- ideal for someone who enjoys helping people navigate housing systems and build stability.
About the Role
As a Housing Support Worker, you'll support clients across Mobile Support (16-25), Immediate Housing Response (IHR), and Sustaining Tenancies. You'll help people access short-term accommodation, transition into longer-term housing, and strengthen tenancy skills- while keeping documentation, databases, and brokerage processes accurate and on time.
You'll work closely with the team and external stakeholders (housing providers, real estates, partner services) to keep referrals moving and clients supported.
Benefits:
- SCHADS Level 3.1 ($48.31/hr + super + salary packaging)
- Flexible casual hours (approx. 15 hours/week, with capacity to adjust to client needs)
- Supportive team environment with structured supervision and onboarding
- Role-specific training requirements supported early (including tenancy/homelessness learning)
Key Responsibilities
- Engage with clients in a respectful, person-centred way and respond to referrals promptly
- Complete client set-up, notes, and documentation within required timeframes
- Support clients to develop tenancy skills and access suitable housing options (private rental, social housing, headleases, shared housing, etc.)
- Assist with accommodation bookings and required paperwork for short-term/emergency housing
- Administer brokerage in line with case plans and guidelines (payments, records, reporting)
- Maintain accurate, confidential records and complete data entry across databases (including QHIP/CMS requirements)
- Build and maintain relationships with stakeholders (real estates, accommodation providers, service partners)
- Monitor referral pathways and link clients to appropriate external supports
What You'll Bring
Essential
- Qualification in community work, community development, human services (or similar)
- Experience in community services / social support work (or similar)
- Strong engagement skills, including working with clients with complex needs
- Strong admin skills and IT confidence (accurate case notes and file upkeep within tight timeframes)
- Queensland Driver's Licence
- First Aid & CPR
- Ability to obtain/hold a Working with Children Blue Card and NDIS Worker Screening Check
- Flexibility to adjust hours when required to meet client needs
Desirable
- Experience navigating housing, private rental, Centrelink, and employment assistance systems
- Experience supporting clients to sustain tenancies and build independent living skills
About Tradewind Australia
Tradewind Australia is a multi-award-winning recruitment agency, recognised nationally for delivering exceptional candidate experience across the education, social and community services sectors.
We partner with leading organisations to connect skilled professionals with roles that align with their values, strengths and long-term career goals.
What sets Tradewind apart:
- Winner of multiple Candidate Experience Awards
- Specialist consultants with deep sector expertise
- Tailored support throughout the entire recruitment process
- Insight into organisational culture, leadership and role expectations
- Transparent communication and ongoing post-placement care
Apply Now
If you're a capable Housing Support Worker who enjoys practical, meaningful work that helps people move toward safe and stable housing, we'd love to hear from you.
Please apply with your CV and a short cover letter outlining your relevant experience and availability, or contact Melissa Jacquier at Melissa.Jacquier@twrecruitment.com.au or on 1800 572 358 for more information.
Commitment to Safety, Inclusion and Equal Opportunity
Tradewind Australia is committed to safety, wellbeing and inclusion. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and people from culturally and linguistically diverse communities.
All successful applicants will undergo reference checks, identity verification, and required compliance checks (including screening requirements aligned to the role).
