Child and Family Wellbeing Case Manager (Alice Springs)

Job Title: Child and Family Wellbeing Case Manager (Alice Springs)
Contract Type: Permanent
Location: Melbourne, Victoria, Australia
Industry: Social Work
Salary: AU$83000 - AU$95000 per annum + + super + salary packaging
Start Date:
Reference: BBBH323159_1717635234
Contact Name: Family Services
Contact Email:
Job Published: Jun 06, 2024

Job Description

Why work with this Organisation?

NPY Women's Council was started by the Anangu women in 1980 and continues to be governed by the women from the NPY lands. At its core NPY Women's Council is about family and community - Walytja. Their purpose is to work with women, children and their families of the Ngaanyatjarra, Pitjantjatjara and Yankunytjatjara region in central Australia. Their role is to work side by side and help increase their capacity to lead safe and healthy lives with improved life choices. NPY Women's Council offer a positive and passionate workplace, providing you with a unique career opportunity through work that is rewarding and meaningful within the community. NPYWC are offering extensive relocation assistance, generous leave entitlements and salary benefits, and visa sponsorship after 6-months probation (if applicable).


  • Extensive training and development opportunities
  • Full-time, permanent contract
  • Generous remuneration with salary packaging and retention bonus
  • 5 weeks annual leave
  • Relocation assistance provided, including 2+ weeks accommodation and travel
  • Visa Sponsorship available for eligible applicants in Australia after probation period

About the Role:

NPY Women's Council are seeking experienced Case Managers for a unique working experience in Alice Springs and NPY Lands. The Child and Family Wellbeing Case Manager will provide client-centred, therapeutic, trauma informed case management with families who are at risk of entering, or are already within the child protection system. You will work with families and/or carers towards preservation or reunification goals, increasing capacity to care for their children. This role requires frequent outreach to remote communities in NPY lands.

Key duties:

  • Deliver end-to-end family oriented, client centred, and culturally appropriate case management.
  • Provide or facilitate education, training, advocacy, community initiatives, and practical supports to families and carers that meet their needs and goals.
  • Working in a Malparara (together/side by side) partnership with an Anangu (Aboriginal) worker.
  • Develop and maintain partnerships with relevant organisation staff such as Aboriginal Legal Services, Police Services, Child Protection Departments Workers.
  • Administer and maintain accurate records, data collections and reports as required by the funding.

Skills & Experience:

  • A tertiary or diploma qualification in Social Work, Community Services, or related field.
  • Proven case management experience.
  • Extensive knowledge and professional experience working with children and families, and trauma-informed practice.
  • An understanding of the issues that affect the wellbeing of Aboriginal people in remote communities and an ability to work cross-culturally in partnership with Anangu staff.
  • Demonstrated ability to work in a remote community or setting where flexibility and extensive travel is required.

You will also have a Drivers Licence and Working with Children Check and be willing to undergo a Police Check.

How to apply:

Email your resume to the Family Services team at

For any queries regarding the position or application process, contact Heather Catterall on (03) 9081-0562


We welcome applications from people who reflect the diversity of the organisations we partner with, and the people they support. We encourage people of Aboriginal and Torres Strait Islander background and people with disability and lived experience to apply.

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