Job Description
Coordinator - Homestay & Immediate Housing Response
Pay: SCHADS Level 6 + super + salary packaging + remote allowance + sign-on bonus
Location: Mount Isa, QLD
Employment Type: Contract
Tradewind Australia is partnering with a respected not-for-profit organisation delivering housing, homelessness, family and community services across regional and remote North Queensland. We are seeking an experienced and values-driven leader to lead a frontline team delivering immediate housing responses and tenancy support for individuals and families experiencing, or at risk of, homelessness.
This is a leadership opportunity for someone who thrives in complex environments and is passionate about improving housing stability and community outcomes across rural and remote communities.
About the Role
As Coordinator - Homestay & Immediate Housing Response, you will act as the local program lead, overseeing service delivery across crisis accommodation, immediate housing response and tenancy sustainment supports. You will lead and support a team of Case Workers and Associate Case Workers, ensuring high-quality, compliant and culturally safe service delivery.
Working closely with internal leaders and external stakeholders, you will play a key role in strengthening housing pathways for First Nations peoples, families impacted by domestic and family violence, young families, older people, and individuals living in unsafe or unsuitable housing conditions.
Benefits
- SCHADS Level 6 salary + super + salary packaging (up to $15,900 p.a. + remote benefits)
- Location allowance of $5,000
- Above Award payment of $2,500
- Sign-on bonus of $200
- 5 weeks annual leave + 17.5% leave loading
- Birthday leave
- Extensive professional development and leadership support
- Opportunity to make a meaningful impact in regional and remote communities
Key Responsibilities
- Lead, mentor and support a multidisciplinary team of Case Workers and Associate Case Workers
- Coordinate service delivery, caseloads, workflows and team rosters
- Oversee program reporting, documentation, evaluation and funding compliance
- Ensure service delivery aligns with organisational standards, funding agreements and legislative requirements
- Provide case management oversight and crisis intervention support where required
- Build and maintain strong partnerships with local stakeholders, community services and government departments
- Represent the program locally and contribute to broader organisational leadership and operational planning
- Support recruitment, onboarding, performance development and supervision of staff
- Monitor risk, compliance, quality systems and continuous improvement processes
What You'll Bring
Essential
- Degree in Social Work, Human Services or Behavioural Sciences
- OR Certificate IV in Community Services (or equivalent) with a minimum of 2 years' experience in a leadership or senior case management role
- Demonstrated experience leading teams within housing, homelessness or community services
- Strong understanding of case management frameworks, crisis intervention and housing support systems
- Sound knowledge of relevant legislation, funding body requirements and culturally safe practice
- Strong written, verbal communication and reporting skills
- Current open driver's licence
- Current Blue Card and NDIS Worker Screening Yellow Card (or willingness to obtain)
Desirable
- Experience in group facilitation
- Background in community services, outreach or faith-based organisations
- Experience working in rural or remote service environments
About Tradewind Australia
Tradewind Australia is a multi-award-winning recruitment agency, recognised nationally for delivering exceptional candidate experience across the education, social and community services sectors.
We partner with leading organisations across Australia to connect skilled professionals with roles that align with their values, strengths and long-term career goals.
What sets Tradewind apart:
- Award-winning candidate experience
- Specialist consultants with deep sector knowledge
- Tailored support throughout the recruitment process
- Insight into organisational culture and leadership
- Transparent communication and post-placement support
We focus on supporting people, not just filling jobs.
Apply Now
If you're an experienced leader looking to make a tangible difference in housing stability and community wellbeing across regional Queensland, we'd love to hear from you.
Please apply with your CV and a short cover letter, or contact our team at melissa.jacquier@twrecruitment.com.au or 1800 572 358 for more information.
Commitment to Child Safety, Inclusion and Equal Opportunity
Tradewind Australia is committed to the safety, wellbeing and inclusion of all children and vulnerable people. We strongly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse communities.
All successful applicants will be required to undergo relevant pre-employment checks, including reference checks and statutory clearances.
