Job Description
Early Intervention Housing Practitioner
Pay: SCHADS Level 5 + casual loading ($63.76 per hour) plus super
Location: Ipswich
Employment Type: Full time or part time hours on casual contract, with potential to transition into permanent
Tradewind Australia is partnering with a respected community services organisation delivering a program, funded to provide early intervention and tenancy sustainment support, this program works alongside individuals and families to prevent homelessness and strengthen long-term housing stability.
We are seeking an experienced and values-driven Housing Case Manager who is passionate about practical outcomes, social justice and walking alongside people at risk of losing their tenancy.
About the Role
As a Housing Case Manager, you will provide proactive, person-centred and trauma-informed support to individuals and families experiencing housing instability.
Your focus will be early intervention- identifying tenancy risks, addressing barriers and strengthening clients' capacity to remain safely housed. You will work both in clients' homes and through outreach, delivering flexible, strengths-based case management that promotes independence, dignity and connection to community.
This is a hands-on role that combines advocacy, service coordination and practical support.
Benefits:
* SCHADS Level 5 + casual loading and super
* Full-time or part-time hours available
* Casual contract with potential for permanency
* Meaningful early intervention work preventing homelessness
* Supportive, values-based team environment
Key Responsibilities
* Provide holistic, trauma-informed case management to individuals and families at risk of homelessness
* Develop, implement and regularly review strengths-based support plans
* Advocate for clients across housing, health, financial, legal and community systems
* Coordinate referrals and build strong partnerships with external service providers
* Conduct risk assessments and respond proactively to tenancy concerns
* Maintain accurate case notes, reports and data in line with compliance requirements
* Contribute to team meetings, case reviews and continuous service improvement
* Support volunteers or students where required
What You'll Bring
Essential
* Degree qualification in Human Services or a related field
* Demonstrated experience supporting people at risk of homelessness or with complex needs
* Strong understanding of trauma-informed and person-centred practice
* Experience in case planning, advocacy and interagency collaboration
* Ability to work independently while contributing positively to a team
* High-level communication and engagement skills across diverse client groups
* Current Blue Card (Working with Children) or ability to obtain
* Current Driver's Licence and willingness to travel for outreach/home visits
* Proficiency in Microsoft Office and case management systems
* Willingness to undertake required probity checks and meet vaccination requirements
Desirable
* Experience in tenancy sustainment or homelessness programs
* Established networks within housing and community service sectors
About Tradewind Australia
Tradewind Australia is a multi-award-winning recruitment agency, recognised nationally for delivering exceptional candidate experience across the education, social and community services sectors.
We partner with leading organisations across Australia to connect skilled professionals with roles that align with their values, strengths and long-term career goals.
What sets Tradewind apart:
* Winner of multiple Candidate Experience Awards
* Specialist consultants with deep sector expertise
* Tailored support throughout the entire recruitment process
* Insight into organisational culture, leadership and role expectations
* Transparent communication and ongoing post-placement care
We focus on supporting people, not just filling jobs.
Apply Now
If you're a skilled Housing Case Manager who is passionate about preventing homelessness and strengthening community wellbeing, we would love to hear from you. Please apply today with your CV and a short cover letter or contact Melissa.Jacquier@twrecruitment.com.au or on 1800 572 358 for more information.
Commitment to Child Safety, Inclusion and to be an equal opportunities employer
Tradewind Australia is committed to the safety, wellbeing and inclusion of all children and vulnerable people. We strongly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse communities. All successful applicants will undergo reference checks, identity verification and Working with Children Check and further compliance requests pending the organisation's requirements.
