Job Description
Night Shift Client Outcome Facilitator
Pay: $54/hr + weekend penalty rates + super
Location: Brisbane
Contract Type: Full-time hours (4 x Night Shifts per week) | Month-to-month contract | ASAP start on rotating roster
We're partnering with a community services organisation in Brisbane to recruit a Night Shift Client Outcomes Facilitator. In this contract night-shift role, you'll support vulnerable clients by providing information, support and referral within the framework of approved case management plans.
If you enjoy meaningful, client-facing work, are comfortable working nights, and want to play a direct role in improving people's independence and wellbeing, this is a great opportunity.
About the Role
As a Night Shift Client Outcome Facilitator, you'll support clients overnight to ensure they feel safe and informed. You will provide holistic support and practical assistance aligned with each person's case management plan.
You'll work as part of a wider multidisciplinary team, ensuring continuity between day and night services and contributing to a calm, trauma-informed environment.
Why You'll Enjoy This Role / Benefits
- Full-time hours on a dedicated night shift roster
- $54 per hour
- Time-and-a-half penalty rates on Saturdays
- Double-time penalty rates on Sundays
- Month-to-month contract with ASAP start
- Opportunity to work directly with clients and see real-time impact
- Supportive team culture and clear case management frameworks
Key Responsibilities
- Provide client support overnight in line with approved case management plans
- Assist clients to reconnect with community, services and supports through information and referral
- Focus on client needs and foster capacity, confidence and independence
- Advocate on behalf of clients to help them navigate services and systems
- Deliver holistic, person-centred support that considers social, emotional and practical needs
- Contribute to a safe, respectful and calm environment throughout the night
- Maintain accurate, timely case notes and records in accordance with organisational procedures
- Work collaboratively with daytime teams and external services to ensure continuity of care
What You'll Bring
- Minimum Certificate III in Community Services or related field
- Current Blue Card (Working with Children)
- Current National Police Check (or ability to obtain)
- Current driver's licence
- Availability to work full-time night shifts, including weekends
- Ability to commence as soon as possible
Desirable
- Experience in homelessness, mental health, AOD, crisis accommodation or similar settings
- Understanding of trauma-informed and strengths-based practice
- Experience working with people from diverse cultural and social backgrounds
About Us
Tradewind Australia partner with values-driven community organisations to connect skilled practitioners with roles that genuinely make a difference. Our focus is on matching your experience, values and career goals with opportunities where you can have real impact and feel supported in the work you do.
What you can expect:
- Dedicated consultants who understand the community services sector
- Access to a range of locum and ongoing opportunities
- Support through application, interview and onboarding
- Honest, transparent communication throughout the process
How to Apply
Click "Apply" to submit your CV.
For more information, please contact Mel on 1800 572 358 or Melissa.Jacquier@twrecruitment.com.au
Commitment to Safety, Inclusion and Equal Opportunity
We are committed to the safety, wellbeing and inclusion of all clients and community members. We strongly encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse communities, and people with lived experience.
All successful applicants will be required to undergo reference checks, identity verification, a Police Check, Blue Card screening and any further compliance checks required by the host organisation.
