Identified Case Worker - Young Families Housing & Wellbeing

Identified Case Worker - Young Families Housing & Wellbeing
Pay: $100,787 + super + salary packaging
Location: Gold Coast, QLD
Employment Type: Full-time

Tradewind Australia is partnering with a well-known not-for-profit to recruit a compassionate and culturally grounded Case Worker for a newly created pilot program, supporting young parents experiencing homelessness, housing instability, or barriers to independence.

This role is ideal for someone who values relationship-led, trauma-informed practice and wants their work to directly strengthen safety, wellbeing, independence, and connection to culture and community.

About the Role

You will deliver culturally safe, holistic case management to young parents (typically 16-24) who are navigating homelessness, unstable housing, and complex life pressures.

The pilot program works collaboratively with the Gold Coast Hospital and Waijungbah Jarjums Health Service, supporting referral pathways and strengthening stakeholder relationships to achieve sustainable outcomes for young families.

You will build trusting relationships, walk alongside young people through culturally safe processes, and support each person to set and progress meaningful housing, wellbeing, and life goals.

Benefits

• SCHADS 5: $100k+
• Salary packaging
• Free, secure on-site parking
• Supportive and collaborative team culture
• Employee recognition and wellbeing focus
• Discounts and benefits (e.g., health insurance, gym, travel - where available)

Key Responsibilities

• Provide culturally safe, trauma-informed, strengths-based case management for young parents experiencing homelessness or housing instability
• Co-develop case plans that reflect the young person's voice, cultural identity, and aspirations (in partnership with family/community where appropriate)
• Support independence-building and practical living skills while strengthening cultural, family, and community connection
• Provide intake, assessment, advice, advocacy, referrals, and service navigation
• Facilitate access to programs, support groups, and community networks aligned with individual goals and cultural needs
• Maintain regular reporting and documentation in line with organisational and legislative requirements
• Contribute to program development and evaluation through community feedback and cultural knowledge

What You'll Bring

• Completed degree qualification in Human Services or a related field
• Experience in intake, assessment, case management, advocacy and referral-based work
• Strong understanding of trauma-informed, holistic, strengths-based frameworks
• Confidence engaging with diverse communities and complex presentations
• Understanding of factors contributing to youth homelessness (e.g., family conflict, trauma, mental health, substance use, financial hardship, and systemic barriers)
• Current Driver's Licence and willingness to travel for work
• Ability to meet probity and compliance requirements (including vaccination requirements if applicable)

About Tradewind Australia

Tradewind Australia is a multi-award-winning recruitment agency, recognised nationally for delivering exceptional candidate experience across the education, social and community services sectors.

We partner with leading organisations across Australia to connect skilled professionals with roles that align with their values, strengths and long-term career goals.

What sets Tradewind apart:

• Winner of multiple Candidate Experience Awards
• Specialist consultants with deep sector expertise
• Tailored support throughout the entire recruitment process
• Insight into organisational culture, leadership and role expectations
• Transparent communication and ongoing post-placement care

We focus on supporting people, not just filling jobs.

Apply Now

If you're a culturally grounded Case Worker seeking a meaningful opportunity where your work directly improves outcomes for young parents and families, we'd love to hear from you.

Please apply today with your CV and a short cover letter, or contact Melissa.Jacquier@twrecruitment.com.au or on 1800 572 358 for more information.

Commitment to Child Safety, Inclusion and Equal Opportunity

Tradewind Australia is committed to the safety, wellbeing and inclusion of all children and vulnerable people. We strongly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse communities.

All successful applicants will undergo reference checks, identity verification and relevant probity checks, plus any further compliance requirements based on the organisation's needs.

Tradewind considers that being of Aboriginal or Torres Strait Islander descent is a genuine occupational requirement as outlined in section 25 of the Anti-Discrimination Act (1991) and permitted as a 'special measure' under section 8 of the Racial Discrimination Act 1975 (Cth) and by articles 1(4) and 2(2) of the International Convention on the Elimination of All Forms of Racial Discrimination.