Intake and Service Advisor - Home Care Packages

Job Title: Intake and Service Advisor - Home Care Packages
Contract Type: Permanent
Industry: Social Work
Salary: AU$80000 - AU$85000 per annum + with salary packaging
Start Date: ASAP
Reference: 00000_1596521269
Contact Name: Social Work Team
Contact Email:
Job Published: Aug 04, 2020

Job Description

We are currently recruiting for an exciting new opportunity in a leading Not for Profit!

Tradewind specialises in matching experienced practitioners with roles across the social work and community services framework. We are seeking an experienced case manager or intake officer for a permanent position in a growing Home Care Packages provider based in Melbourne's North.

The Organisation;

  • Growing Not for Profit with onsite parking
  • Support to work from home during COVID
  • Option to work longer hours to accrue monthly rostered day off
  • Access to generous salary packaging, purchased leave and flexible working arrangements
  • Offering an immediate start

In this role you will be responsible for;

  • Triaging enquiries and referrals
  • Supporting delivery of services
  • Promote services and develop stakeholder relationships
  • Monitor and update My Aged Care Portal
  • Manage a small caseload of HCP clients as required
  • Backfill the Team Leader as required

The ideal candidate will have;

  • Tertiary qualifications in a social work or community services field
  • Demonstrated experience and knowledge in case management and/or intake within home care packages
  • Strong verbal and written communication skills
  • Ability to meet set targets and deadlines

You will also be willing to undergo National Police History and Working with Children Checks, as well as providing 2 recent managerial references.

Apply now for immediate consideration!


1800 989 025

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