Job Description
Policy & Operations Officer - 6 Month Contract
Ballarat Location | SCHADS Level 3 | $48-$51/hr + super
An exciting opportunity is available for a Policy & Operations Officer to join a well-regarded community services organisation, supporting the delivery of a government-funded aged care program.
This is a 6-month contract role based in Ballarat, offering the opportunity to work on a meaningful program that supports vulnerable older people to access essential services.
The Role
Supporting an Aged Care program, this position plays a key role in ensuring the program runs effectively, remains compliant, and continues to improve.
This is a non-frontline, behind-the-scenes role, focused on policy, operations, and performance.
Key responsibilities include:
- Developing and maintaining policies, procedures, and operational frameworks
- Translating funding requirements into practical processes
- Monitoring compliance, quality, and program performance
- Managing reporting, data analysis, and insights for stakeholders
- Supporting continuous improvement and process enhancements
- Engaging with internal teams and external partners
About You
To be successful in this role, you will bring:
- Experience in policy, program coordination, governance, or operations
- Exposure to compliance frameworks, reporting, or government-funded programs
- Strong analytical and problem-solving skills
- Confidence working with data, reporting, and systems (Excel, CRM, Power BI desirable)
- Excellent written and verbal communication skills
- Ability to manage competing priorities and work both independently and collaboratively
Experience within community services, aged care, health, or government will be highly regarded.
What's on Offer
- 6-month contract with immediate start
- SCHADS Award Level 3 - Hourly rate of $48.32-$51.81 + super
- Opportunity to contribute to a meaningful, client-focused program
- Supportive and collaborative team environment
Apply Now
Please apply today with your CV, or email angus.hayes@twrecruitment.com.au.
For more information, contact Angus Hayes on (03) 9087 1020.
Commitment to Child Safety, Inclusion and to be an equal opportunities employer
Tradewind Australia is committed to the safety, wellbeing and inclusion of all children and vulnerable people. We strongly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse communities.
All successful applicants will undergo reference checks, identity verification, a Working with Children Check and further compliance requirements as requested by the organisation.
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