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Regional Family Services Manager

Job Title: Regional Family Services Manager
Contract Type: Permanent
Location: Townsville, Queensland, Australia
Industry: Social Work
Salary: AU$115000.00 - AU$120000.00 per annum + salary packaging + relocation
Start Date:
Reference: BBBH329853_1764549486
Contact Name: Melissa Jacquier
Contact Email: melissa.jacquier@twrecruitment.com.au
Job Published: Dec 01, 2025

Job Description

Regional Manager- Families, Law + Counselling
SCHADS Level 7 + NFP Benefits


We're seeking a senior leader to take on a pivotal regional role, focused on the continued growth and delivery of our Family Service Programs. This is more than a management role - it's an opportunity to build partnerships, grow regional capability, and ensure support reaches those who need it most.


  • Full-time position based in Townsville
  • SCHADS Level 7 salary + generous NFP salary packaging ($15,900 tax-free)
  • 5 weeks annual leave + 17.5% leave loading
  • Birthday leave and additional above-award entitlements
  • Relocation assistance available by negotiation
  • Ongoing professional development and sector leadership opportunities
  • Be part of a purpose-driven, community-grounded organisation

What You'll Do

  • Provide leadership and strategic oversight for the delivery of Family Dispute Resolution, Counselling and Employment assistance programs across multiple regions.
  • Guide a team of passionate staff and managers across Townsville and Mount Isa
  • Build contract and subcontract profile through strategic relationship management
  • Lead high-level reporting to funders including the Department of Social Services and Attorney-General's Department
  • Cultivate a culture of trust, care and excellence in service delivery - even in remote settings

What You'll Bring

  • A degree (or higher) in Social Sciences, Psychology, Behavioural Sciences, or similar
  • At least 5 years' experience in community services leadership, with family law focus
  • Eligibility as a Family and Relationship Counsellor under the Family Law Act (1975)
  • Deep understanding of family violence, therapeutic responses, and regional service needs
  • Experience managing remote teams and navigating cross-sector partnerships
  • A calm, values-driven leadership style, with a focus on connection, compliance, and care



If you feel you are the right fit, apply now! For any questions- contact Melissa.Jacquier@twrecruitment.com.au