Job Description
Tradewind Australia partners with aged care providers across Victoria, recruiting for not-for-profit, private and government organisations. We are currently working with a highly respected, values-driven not-for-profit provider with a long-standing reputation for supporting veterans, older people and their families through compassionate, community-focused care.
An exciting opportunity is available for an experienced and emotionally intelligent Residential Services Manager to lead a large residential aged care home located in Frankston.
This is a pivotal leadership role responsible for overall operational performance, clinical governance, regulatory compliance, financial sustainability and people leadership. The successful candidate will bring maturity, sound judgement and exceptional communication skills, ensuring the delivery of high-quality, resident-centred care while fostering a positive, accountable and respectful workplace culture.
About the Role
Provide strategic and operational leadership of the residential aged care service
Drive clinical excellence, compliance and continuous improvement
Lead and inspire multidisciplinary teams through authentic, values-driven leadership
Oversee financial performance, budgets, occupancy and AN-ACC outcomes
Build strong, trusting relationships with residents, families, staff and key stakeholders
Key Responsibilities
Ensure compliance with Aged Care Quality Standards and all legislative requirements
Lead accreditation processes, audits and quality improvement initiatives
Oversee clinical governance, risk management and quality systems
Manage workforce planning, WHS and staff performance
Drive operational efficiency, occupancy growth and long-term sustainability
About You
Registered Nurse with current AHPRA registration
Demonstrated senior leadership experience in residential aged care
Strong understanding of clinical governance, accreditation and AN-ACC
High level of emotional intelligence, resilience and professional maturity
Exceptional communication and interpersonal skills, with the ability to influence, engage and build trust
Sound financial and operational management experience
This is a permanent, full-time position offering a competitive remuneration package.
How to Apply
Email your resume to Liz Martin at liz.martin@twrecruitment.com.au. For any queries regarding the position or application process, contact Liz Martin on (03) 9081 0563.
Tradewind Australia and the organisations we represent are proud to be equal opportunity employers.
We welcome applications from people who reflect the diversity of the organisations we partner with and the communities they serve. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability and those with lived experience.