Job Description
Senior Financial Counsellor - Mildura
Are you an experienced Financial Counsellor looking to make a real difference in people's lives? Join a dedicated community program supporting individuals and families experiencing financial hardship across the Mallee region.
About the Role
This is a client-facing, casework-focused position working with people experiencing complex challenges including family violence, homelessness, mental health concerns and financial stress. You will build rapport with clients, develop practical financial plans and advocate on their behalf to achieve sustainable outcomes.
Key responsibilities include:
Liaising with banks, utility providers and debt agencies
Advocacy and negotiation to reduce financial hardship
Supporting clients to make informed financial decisions
Developing realistic plans to improve financial stability
Working in a trauma-informed, strengths-based way
Providing guidance and informal mentoring within the team
This is not a therapeutic counselling role, the focus is analytical, practical and advocacy-driven, requiring strong problem-solving and communication skills.
About You
To be successful you will have:
Diploma of Financial Counselling (mandatory)
Minimum 3+ years post-qualification experience
Confidence working with complex client presentations
Strong advocacy and negotiation skills
Ideally, experience mentoring or supporting other staff
What's on Offer
35-hour week
Fully on-site role (no WFH)
Salary $95,000 - $105,000 depending on experience
$3,000 relocation bonus available
Supportive, values-driven team environment
Opportunity to provide leadership and strengthen practice capability
The Program
Based in Mildura, the service supports local community members through internal and external referrals, including family services and homelessness programs. Outreach is provided to Robinvale and Swan Hill, with strong partnerships across the region.
About Tradewind Australia
Tradewind Australia is a multi-award-winning recruitment agency recognised for outstanding candidate experience across the Social and Community sectors. We partner with leading organisations across Victoria, providing opportunities that align with your skills, values and career goals.
What sets us apart:
- Dedicated consultants specialising in Family Services
- Access to exclusive locum and permanent opportunities
- Support throughout the entire recruitment and onboarding process
- Transparent communication and ongoing career development support
How to Apply
Click "Apply" to submit your CV.
For more information, please contact our Family Services Team on 03 9081 0562 or teamfam@twrecruitment.com.au.
Commitment to Child Safety, Inclusion and being an equal opportunities employer
Tradewind Australia is committed to the safety, wellbeing and inclusion of all children and vulnerable people. We strongly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse communities.
