Job Description
Senior Manager - Integrated Place-Based Services
Location: Hastings - Ability to work from other locations in Frankston or Bentleigh
Salary: Circa $160,000 + superannuation
This is an opportunity to step into a senior leadership role with genuine scope - overseeing integrated family violence, family, and financial wellbeing programs that change lives every day.
As Senior Manager, Integrated Place-Based Services, you'll lead a team of Program Managers delivering critical, high-risk family violence responses including RAMP, crisis accommodation, 24/7 refuge, and after-hours response.
Working as part of the Client Services senior leadership team, you'll guide the operational delivery of trauma-informed, client-centred services and help shape how local communities access coordinated support when it matters most.
The Role
- Lead and integrate service delivery across family violence, family support, and financial wellbeing programs.
- Oversee high-risk services such as RAMP, refuge, and crisis accommodation, ensuring quality, safety, and compliance.
- Support and develop Program Managers and multi-disciplinary teams to deliver consistent, evidence-based practice.
- Build and strengthen partnerships with The Orange Door, Victoria Police, government departments, and community agencies.
- Participate in the 24/7 leadership roster, providing guidance and continuity in critical moments.
Skills/Experience
- Tertiary qualifications in Social Work, Human Services, or a related discipline.
- Proven senior leadership within family violence or related crisis service environments.
- Strong understanding of risk management, safety planning, and trauma-informed practice.
- Experience overseeing multiple programs or regions and managing funding contracts.
- Strategic thinking paired with hands-on operational capability.
- A collaborative approach that builds trust with staff, partners, and communities.
Benefits/Perks
- Up to $160,000 + superannuation
- Hybrid flexibility - up to 1 day a week from home
- Salary packaging to boost your take-home pay
- Extra leave options - purchased leave, gifted Christmas/Easter leave
- Parental, study, and professional development leave
- EAP and wellbeing support for you and your family
- Inclusive, values-driven culture that celebrates collaboration and diversity
How to apply:
If interested, please contact me, Angus Hayes
angus.hayes@twecruitment.com.au
TRADEWIND AUSTRALIA AND THE ORGANISATIONS WE REPRESENT ARE PROUD TO BE EQUAL OPPORTUNITIES EMPLOYERS.
