Job Description
Systems Engineer - Level 3
Pay: $72/hr + super
Location: Inner Western Suburbs (multiple sites)
Employment Type: 6-month temporary contract, 3 days per week (Mon-Wed), 8:30am-5:30pm
Tradewind Australia is partnering with a respected community-focused organisation in Melbourne's inner west to recruit an experienced Level 3 Systems Engineer. This role offers the opportunity to provide high-level technical support, deliver key IT projects and strengthen systems capability across multiple sites during a period of significant operational need.
About the Role
As the Level 3 Systems Engineer, you will provide advanced technical support while delivering a range of ongoing and upcoming IT projects. You will work closely with the IT Services Manager and external service providers, supporting current priorities including Essential 8 compliance, remote monitoring system implementation and broader infrastructure upgrades.
You will play a key role in stabilising on-site IT operations while external providers face staffing shortages, ensuring continuity, reliability and high-quality technical support across all service sites in the inner west.
Benefits:
- $72.73/hr + super
- 6-month temporary contract
- 3 days per week (Mon-Wed), 8:30am-5:30pm
- Opportunity to lead and deliver high-impact IT projects
- Work within a values-based, community-focused setting
- Immediate interviews; January start date (5th or 12th acceptable)
Key Responsibilities
- Deliver Level 3 technical support across multiple sites in the inner west
- Lead and support ongoing IT projects, including Essential 8 compliance
- Research and implement remote monitoring and management (IRM) systems
- Collaborate with external Level 3 IT providers and internal staff
- Provide guidance, support and technical escalation for internal team members
- Ensure system stability, security and operational efficiency
- Contribute to documentation, reporting and IT process improvement initiatives
What You'll Bring
Essential
- Degree in IT, Computer Science or related discipline
- Minimum 5 years' experience in a similar Level 3 technical role
- Strong experience across systems engineering, project delivery and advanced troubleshooting
- Ability to work autonomously across multiple on-site locations
- Organised, proactive and highly reliable
- Current Driver Licence and access to a car
Desirable
- Experience in not-for-profit or community-based organisations
- Exposure to Essential 8 compliance, monitoring systems or multi-site operations
- Ability to mentor and support internal IT staff
About Tradewind Australia
Tradewind Australia is a multi-award-winning recruitment agency, recognised nationally for delivering exceptional candidate experience across the education, social and community services sectors.
We partner with leading organisations across Victoria to connect skilled professionals with roles that align with their values, strengths and long-term career goals.
What sets Tradewind apart:
- Award-winning candidate experience
- Specialist consultants with deep sector expertise
- Tailored support throughout the recruitment and onboarding process
- Clear insight into organisational culture, leadership and expectations
- Transparent communication and ongoing post-placement care
We focus on supporting people, not just filling jobs.
Apply Now
If you are an experienced Level 3 Systems Engineer seeking a hands-on technical role within a purpose-driven organisation, we would love to hear from you.
Please apply today with your CV, or email angus.hayes@twrecruitment.com.au.
For more information, contact Angus Hayes on (03) 9087 1020.
Commitment to Child Safety, Inclusion and to be an equal opportunities employer
Tradewwind Australia is committed to the safety, wellbeing and inclusion of all children and vulnerable people. We strongly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, and those from culturally and linguistically diverse communities.
All successful applicants will undergo reference checks and identity verification, along with any additional compliance requirements of the organisation.